Helping you flourish

As well as helping clients to grow, we help clients who want to improve the results from their in-house team. With expertise developed over twenty years, we run sales training courses around the UK as well as delivering bespoke on-site training.

We have a proven formula that gives you the foundations for solid growth. It begins with reviewing your sales process through interviews with the new business, marketing and management teams. Where we can we’ll also speak with a client or two (you’d be surprised at how much they will want to help!). We will give your team the critical sales tools it needs, from setting up and managing a sales database to creating highly effective emails, letters and presentations. Then we’ll set up and monitor a six month sales plan and devise meaningful KPIs and targets.

Put simply, this is a process that has been designed to make certain your growth is surefooted.

Tel. 020 8385 3800

 
“Our experience with Touchstone is extremely positive. We receive honest advice based on a great track record of success, fast responses to our campaign needs and most importantly, consistently good results. Touchstone is an invaluable partner to our broader business development team.”

Top 5 Management Consultancy
 

"During the course of more than three years, Touchstone has supported our sales activities in many ways across different market segments (Medical, Industrial, FMCG) and various geographies, including: UK, Continental Europe (North and South) and USA (East to West).

In the many ways of engaging with our customers, Touchstone played a key role in exploring new strategies in customer engagement using a mixture of activities in:

•Planning and Research - building an understanding of the client organisation, its issues and buying points;
•Managing the customer engagement using different channels: email, phone calling, targeted campaigns, etc;
•Networking - establishing respect as a trusted partner, while being tenacious in getting introductions and organising qualified meetings that lead to new business;
•Consistency - managing contacts and insights gained;
•Persistently follow up, build rapport and continuous engagement.

Touchstone is our key partner in creating new business and cultivating our existing client base, across Europe and USA. They have contributed to substantial business generation and continue to do so today."
 

Business Development Director
Product & Service Design Innovation Consultancy - London.

 
 

Training for individuals

Whether you’re a sole trader or part of a new business team in a large organisation, recently taken on responsibility for prospects or worried about how to make meetings a positive, productive experience, these courses will give you the skills to improve your performance:

  • Presentation skills
  • How to close deals
  • Telephone skills
  • Effective letter writing
  • Developing your sales pipeline: who to target, how and when
  • Client retention and development